THE INKAMIC GROUP, registered as Inkamic Private Limited was established in 2015 and officially commenced operations as a group in 2019. The group has undergone several changes recently such as rebranding and entering into strategic trading partnerships with other organizations.
The group is setup with several divisions, the main ones being Inkamic Hardware and Crafty Labs which is registered as a independent entity.
Our primary objectives are to promote Total Quality Management (TQM) and to maintain our success through steady investments in our service expansion and innovations. We aim to be a significant player in the Zimbabwean industry by anticipating and being pro-active to increased demands of clientele and providing cost-effective solutions in service and product provision.
Our business philosophy is to constantly exceed expectations of our clients by attaining a standard of excellency in goods and to be the best customer service team in our profession. We strive to develop and maintain a first class infrastructure to ensure employee satisfaction which drives customer loyalty leading to sustained profit growth and creating improved company values.
Quality is not an option but a necessity to survive and strive in an environment of global competition. We aim to provide total customer satisfaction that will lead that will lead to customer loyalty by using total quality management techniques, we can locate waste, identify it’s causes and eliminate it.
Honesty
Integrity
Respect
Quality